Refund Policy

True Nourish -Cancellation & Refund Policy:

Last updated 2nd January, 2024

  1. Eligibility:

To be eligible for a refund, the product must be returned in its original packaging and condition within 14 days of product delivery. Please contact our customer support at hello@truenourish.in to processing a return.

  1. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method.

  1. Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping service for returns.

  1. Return Authorization:

To initiate a return, please contact our customer support at hello@truenourish.in to obtain a return authorization. Unauthorized returns may not be accepted.

  1. Condition of Returned Items:

Returned items must be in their original packaging and condition. We reserve the right to reject returns that do not meet these criteria.

  1. Exchanges:

We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.

  1. Refunds:

In case of any Refunds approved by the Oswal Enterprises, it’ll take 7-14 days for the refund to be processed to the end customer.